1. How can I place an order in the e-shop?
You can place an order in the following ways:

  • when shopping in the e-store lawood.lv;
  • by e-mail info@lawood.lv;
  • by writing to us on our social networks facebook.com, TikTok, Instagram.
If you place an order on the website - after placing the order, you will receive an invoice to the specified email address. If you do not receive an invoice, contact us by calling +371 20577992, writing to info@lawood.lv or filling out the contact form available on the website.

2. How can I pay for the goods? What payment methods are available?
By bank transfer After placing the order, a prepayment invoice will be sent to the email address you provided.
Through internet banking. It is possible to pay with: Swedbank, SEB, Luminor and Citadele banks' internet banks.
VISA, MasterCard, Maestro payment cards, if you have activated the option for secure online purchases.
More information in the Payment section.

3. Can I pay in cash when I receive the goods at the office?
It is possible to pay for the purchase in the store with cash or with a bank card - contactless payment.

4. Can I buy goods on installments?
No, unfortunately leasing is not available.

5. How do you know that the goods have been ordered and the order is being processed?

After receiving your order, we will send you a confirmation email and invoice to your email address. If you did not receive such an email after placing your order, we recommend that you check your SPAM section.

6. How to top up an order?
If you would like to make changes to your order that has not yet been shipped, please contact us by calling +371 20577992, emailing info@lawood.lv, or filling out the contact form available on the website.
If the order has already been shipped, it is no longer possible to add to or change it.

7. Will I receive an invoice when shopping in the online store?

Yes. The invoice is sent and/or issued together with the order.

8.Where can I request an invoice? And can I get a new one if I lose the first one?

Yes, we can re-invoice you. Contact us by calling +371 20577992, emailing info@lawood.lv or filling out the contact form on the website.

9. I received an invoice, but I want different details on the invoice. Who should I contact to make changes?

Contact us by calling +371 20577992, writing to info@lawood.lv or filling out the contact form available on the website. Provide the order number and information about what changes need to be made.

10. Can I order items from different devices?

Yes, goods and services can be ordered from our store from any smart device as long as it has an internet connection.

11. I am having trouble placing an order online. What should I do?

Contact us by phone: +371 20577992 every day from 09:00-19:00, by emailing info@lawood.lv or by filling out the contact form available on the website.

12. How can I cancel my order?
To cancel an order (the entire order or individual items), contact us by calling +37120577992, writing to the e-mail info@lawood.lv or filling out the contact form available on the website. It is possible to cancel an order until it has been handed over to the delivery service. If the order has already been sent, in such a situation simply refuse to accept the order from the courier or do not remove it from the parcel locker. The paid money will be transferred to your bank account within 2-3 business days, but no longer than 14 calendar days.